Admit it. Just like me, you had no idea that your cell phone service, your smart phone texting were out of order because of that strange explosion in Nashville.
Nashville! Why would 911 service in Lexington, and my texting depend on a building in Nashville?
Why indeed?
But they did, and do, and you and Mayor Gorton and LPD, the city council and Gov. Beshear need answers.
Flights out of Nashville were cancelled, library services in Louisville failed, those essential 911 calls in 3 states and dozens of cities failed because the blast took place in front of and heavily damaged an AT&T data and switching center.
But, who knew?
AT&T for one, and if you want to blame them, and I do, blame them; but what about all of our emergency services officials? They SHOULD have known. Maybe city councils, maybe state officials, maybe the FCC & FEMA - maybe, maybe. But they do NOW!
So, what are THEY going to do about it?
What are YOU going to do about it? Maybe start with complaints, questions to your council member to install a system that does NOT depend on a fire, accident, storm, terrorism, or whatever, in a building hundreds of miles away. We do pay for these services whether to text, or play FreeCell, or depend upon 911 being there when WE call with OUR emergency.
And, oh yes, complain to your ISP. And not just you AT&T customers, T-Mobile was also affected, and I suspect more as officials delve into this strange blast in coming days. It isn't just AT&T's problem, though they need to be held to account, it's OUR problem, and just one more indication that global inter-connectivity, such as COVID-19 and climate problems, and Brexit, and terrorism, and modern life brings many unwanted, unsuspected problems along with benefits.
What "we don't know we don't know" has just bitten us in the butt, and it's long past time to do something about it.
Can ya hear me now?
